Airtel Nigeria unveils physical, e-data recharge options

Posted: June 1, 2012 in general

Leading telecommunications service provider, Airtel Nigeria Monday rolled-out the first ever physical and electronic data recharge cards in Nigeria aimed at expanding subscription options for data subscribers on the network.

Airtel Nigeria also announced a major reduction of its dongle price from N6, 500 to N3, 990, to enable more Nigerians experience and enjoy its superfast internet services now available in all the 36 states and the Federal Capital Territory, Abuja.

At a well attended public launch of the innovations at the Rodizzio Restaurant, in Ikeja GRA, Monday, May 28, Mr. Deepak Srivastava, Chief Operating Officer and Executive Director, Airtel Nigeria, described the feat as a double victory for the customers.

He further added that this has taken the company closer to its desired goal of being the most loved brand in the daily lives of Nigerians, especially coming on the heel of the recent launch of its 3.75G broadband service.

With option the Data bundles will now be automatically credited to the users account. Customers no longer will have to use USSD or SMS codes to activate the data bundles.

As it stand, the network’s millions of data subscribers in the country on the prepaid platform can activate their desired data bundle using the physical recharge cards available from N99.00 to N7, 999 denominations, for a corresponding data allowance of 10MB to 5GB.

According to Srivastava, customers will also get up to 50 per cent bonus on selected data plans on both the physical and electronic data recharge options.

Also, the Data Electronic Recharge can be purchased electronically through Airtel Resellers, ATMs and online platforms for daily, fortnightly and monthly subscriptions.

“For us, customer satisfaction goes deeper than word of mouth. Our passion for our customers is driven by actions through value propositions that makes sense, promotes wellbeing, supports their yearnings for excellence and helps them achieve value for themselves, family, friends and businesses every single day of their lives. In Airtel, we take cognizance of all these and painstakingly evolve with products, services and offerings that elevates our customers above what is obtainable elsewhere. With the fastest and the most deepened coverage of the 3G service across the country coupled with the slash of dongle price by almost 40 percent, it is no longer a matter of choice for Nigerians especially data users to experience the Airtel brand but a must, because it is the proper thing to do”, Srivastava stated.

To activate any of the available Airtel prepaid data bundle plans through physical and electronic recharge voucher options, subscribers are to purchase, scratch the vouchers and load their phones with the exposed pin numbers; obtain specific electronic recharge voucher through any Airtel Retailer or on any of the available electronic platforms respectively.

On successful loading, the amount will automatically register on their data account confirming a successful activation.

The availability of Airtel physical data recharge vouchers comes with various advantages that include easy accessibility and the convenience of not memorizing myriads of USSD strings or SMS keywords needed for activation.

Also, the option frees subscribers from any USSD downtime challenges and opens up additional recharge channels through websites, reseller, ATM or other point of sales (POS) terminals.

The Airtel physical data recharge vouchers are available in all Airtel shops and retail outlets across the 36 states and the Federal Capital Territory (FCT), Abuja.

Customers can also visit http://www.ng.airtel.com, http://www.facebook.com/pages/Airtel-Nigeria or http://www.twitter.com/airtelnigeria for more information.

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