Miseo unveils growth plans for Golden Tulip Hotel Festac

Posted: April 1, 2012 in travel & tourism

The newly-appointed General Manager of Golden Tulip Hotel, Festac, Mr Nino Miseo stressing a point at a media briefing which held last Monday at the hotel premises to announce plans for the year; Miseo is flanked (r) by Mr Asef Agbehinali, Financial Controller; Mr. Paul Okojie and (l) by Mr. Emmanuel Ele, Sales & Marketing Manager and Mr. Alex Wari, the Chief Security Officer

Newly-appointed General Manager of the Golden Tulip Hotel & Conference Centre, Festac, Lagos, Mr. Nino Miseo, has described the level of growth in the hotel industry in Nigeria as tremendous, just as he also reeled out steps his management plans to take in growing the sprawling hotel formerly flagged as Festac 77 Hotel.

Miseo who recently formalized his December 2011 appointment as General Manager is a veteran in the hotel industry in Nigeria having served as pioneer General Manager of the Imo Concorde Hotel, Owerri from 1983 to 1986, praised the high rate of growth in Nigeria’s hotel industry from a mere handful of rooms in the 80’s to what it presently is now with over 10, 000 room keys.

The 62-year-old Italian national with over 43 years of experience in hotel management was speaking at an interactive session with the travel and tourism media on his plans to reposition the hotel to dominate the hospitality establishment industry in Lagos in the face of a strong competition.

“When I came back to the country after my Imo Concorde tenure, I saw a tremendous development in the hotel industry. There has been I must admit an increase in the number of hotels based on demand for hotel facilities which has equally grown,” said Miseo.

According to him, this corresponding rise in demand for hotel services translates in the existing establishments operating in the country to up their ante in order to survive the economic realities, which the Golden Tulip has also strategized to meeting the challenges.

“The hotels operating in the country with the rise in demand have to also rise to these challenges in order to keep up. We over here have introduced some products and packages for our guests for us to meet with the challenges of the time, which would now set us apart. Some of these packages include our large conference facilities with multi-lingual translation facilities, reasonable pricing and freebies which you can’t really get anywhere else in this size” he said.

Miseo, who also touched on the problem of accessibility by guests, said the issue remained one of the cardinal projects of his management, just as he assured that with the massive road expansion in the area by the state government the problem of alternative routes will become a thing of the past.

On rates charged by the hotel, the hotelier said the issue was the first he addressed on assumption office, as now, the hotel now offered free and complimentary rooms for guest and conference delegates as ways of boosting and growing business in Nigeria.

“We have already revised our rates in consideration of the global economic recession as people do not travel as much as they used to do; which is a global problem actually. We over here at Golden Tulip have identified that and have adjusted our rates to meet those needs. We now give free and complimentary rooms to conference delegates as part of a bigger package for corporate clients. For instance, if you book for 200 rooms we give you up to four free additional rooms, in addition to complimentary breakfast and others. Let me also point out that this is the only hotel in Lagos with seven hectares of free parking for up to 1, 000 cars.,” Miseo stressed.

Another plus for the hotel which Miseo intends to leverage on in his quest to grow the market for Golden Tulip Hotel, Festac, is in the area of the hotel’s famed African/Nigeria cuisine, which according to him, attracts hundreds of residential and non-residential guests daily.

“The Nigerian cuisine is very rich and we are leveraging on that to grow our hotel in the sense that the Golden Tulip Hotel is the only hotels that has a top Nigerian executive chef in the house by name Oluwole Oshinloye and that is to address the local flavour which our hotels has become famous for in recent time.

“I have to also point out here that every hotel offers basically the same thing in terms of services. What marks each one apart however is the way and manner those services are offered. The difference is in the manner of presentation and preparation. Our slogan, my slogan, is to meet every single guest at the door. The way the guest is treated is of utmost importance to me as general manager. That is what we are leveraging on in our quest to deliver the very best of services to our guests and clients alike. Ultimately, I want the hotel to reign as one of the best in Lagos,” Miseo enthused.

In his interesting career that spans over 43years, Miseo assumed office at Golden Tulip Hotel Festac, Lagos, from the La Palm Beach Hotel Ghana where he served for some years as general manager.

After initial training in 1968 Miseo moved to South Africa where he served as a Restaurant Manager at the Southern Sun hotels in South Africa and Zimbabwe between 1971 and 1978; Food and Beverages Manager, Britannia Hotel, Manchester, United Kingdom 1982- 1983; General Manager, Imo Concorde Hotel, Owerri, 1983-1986; Hotel Director, Renaissance Cruises; Executive Assistance Manager, The Marmara Hotel 1990-1991, among a host of others portfolios he has held.

He attended the Cornell University, United States between 1978 and 1983, and also bagged a Diploma in Hotel Administration from the Educational Institute of Lansing, Michigan USA, among others.

A highly motivated and proactive hotelier who speaks Italian, English, French, Spanish, and German languages fluently, Miseo is a certified Hotel Administrator by the American Hotels and Motels Association.

 

As the pioneer General Manager of the prestigious Imo Concorde Casino Hotel Owerri, Imo in 1986, Mr. Miseo raised the bar of the hospitality standards in country by introducing processes that were not found in any hotel in those days.

Golden Tulip is a brand of West African major hotel brand that is also flagged in Ghana. The Festac property is owned by the UAC Property Development Company (UPDC), a subsidiary of the UAC Nigeria plc under the platform of the UPDC Hotels Limited.

Formerly flagged as the Festac ’77 Hotels and then the Durbar Hotels, the property was acquired by the UACN Property Development Company Plc in 2002 under the federal government’s then privatization programme executed by the Bureau of Private Enterprises (BPE) through a bid tender.

The facility was originally constructed in 1976 by the federal government to serve as legislative quarters during the Second Republic spanning 1979 to 1983. The complex was later converted to a hotel (Festac 77) by government which engaged the Arewa Hotels (Development) Limited, a subsidiary of the New Nigeria Development Company Limited, as property managers.

The hotel which was in full operations until early 1982 was however closed down following the relocation of the federal capital to Abuja, only to be resuscitated in 2002.

The Golden Tulip Festac has today been redeveloped into a 4-Star, 471-room long stay apartment with office space as well as residential and sporting facility for corporate clients and with room rates starting at N60, 000 per night.

Advertisements

Comments are closed.